Delivery Information

Delivery

We endeavour to offer a 3 day delivery service although most of our customers receive our deliveries on a next day basis. Goods are usually despatched using our courier service. We can deliver anywhere in the UK however please not there may be additional charges for parts of Scotland and Offshore destinations.

Delivery Charges

Delivery charges are calculated by the weight of each individual product. For charges see below:

  • 1 - 10 KG = £9.00 + vat
  • 10 - 20 KG = £15.00 + vat
  • 20 - 30 KG = £27.00 + vat
  • 30 - 40 KG = £38.00 + vat
  • 40 KG + = £80.00 + vat

Terms of delivery

Dates for delivery are given in good faith and as accurately as possible, but are not guaranteed. We shall be under no liability whatsoever for any delay in performance of any order by reason or in consequence of force majeure or of any matter or thing outside our control including but not limited to labour troubles, civil commotion, natural catastrophe, government restriction, shortage of supplies or customer's instructions or lack of instructions.

We shall have the right to despatch any portion of the goods ordered and we shall be entitled to invoice the customer for such despatched portion so that for the purposes of payment each portion shall be deemed to be a separate contract and may be invoiced separately. Should the Buyer notify us of inability to receive or store goods ordered or should the Buyer fail to give us adequate delivery instructions when required or fail to collect goods sold ex-works, the goods will be stored at the Buyer's risk and expense. We shall be entitled to supply the goods immediately upon receipt of the Buyer's order or as soon thereafter as we think fit, irrespective of any date which may be specified for delivery thereof.


Where the Buyer orders goods for delivery by instalments each delivery shall constitute a separate contract and the Buyer shall not be entitled to refuse to take delivery of or refuse to pay for any instalments on the grounds that a previous instalment was defective or otherwise. c) Unless we otherwise agree in writing our carriage terms are as quoted on confirmation of order. The cost of delivery of goods below any minimum value we may impose will be charged to the Buyer at our discretion.

Notification of loss of, or damage to, or non delivery of goods

Claims for damage to or loss of goods in transit must be submitted in writing both to us and to the carrier (if appropriate) as follows: -

a) In the case of non-delivery of the whole of any consignment or of any separate packing forming part of consignment - within 3 days of the date of despatch shown on the invoice or advice note (whichever is the earlier).

b) In the case of damage to or partial loss of the goods or shortages from packages - within three days of delivery. The goods received must have been signed for as damaged or incomplete, it is not acceptable to sign for goods as "not checked". Failing which we shall not be liable in respect of any such claim and the goods shall be deemed to have been delivered in accordance with the contract complete and in a satisfactory condition. In no case shall the Company's liability in respect of claims for damage to or loss of goods in transit extend beyond an obligation either to repair or replace free of charge any such goods or (the election to be the Company's alone) to pay to the Buyer up to the invoice price of the goods in respect of which a claim is made, and in neither event shall the Company be liable for consequential loss, damage or expense howsoever arising.

Goods despatched

Goods despatched may not be returned unless prior agreement has been made by the Company. Where the buyer has incorrectly ordered goods, the Company reserves the right to charge a 15% handling charge to cover clerical and other expenses. All goods must be properly packaged, labelled correctly, and returned to the Company carriage paid. Any damage on returned goods shall be the responsibility of the Buyer.