FAQs

Polishers and Buffers

Q: I have a wooden floor, how would you suggest I keep it clean and polished?
A: One of our high speed polishers would be suitable with a white pad and a chemical called spray 'n' buff.
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Q: I have a tiled floor which needs scrubbing what do you suggest?
A: A standard speed machine with a tank and a scrubbing brush. A chemical such as spray 'n' buff would be appropriate.
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Q: What would you suggest I use on my marble floor?
A: An Excel machine with a white pad.
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Q: I have limited storage space which machine would you recommend?
A: An Ergo, 11 Victor or an Excel all of which have a flexi handle.
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Q: I require an easy to use machine any suggestions?
A: You need a straight line buffing machine, so go for an Excel, Omni or a Swing.
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Q: My polisher is not working?
A: Is the handle low enough? Have you pressed the reset?
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Q: The polisher is wobbling?
A: Is the pad on straight? Is the pad clean?
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Vacuums

Q: My vacuum is not sucking up?
A: Have you emptied the bag? Are the filters clean? Do the pipes need cleaning out?
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Q: Where can I purchase bags and vacuum kits from?
A: A3 Machines sell a wide range of different accessories for various machines.
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Scrubber Driers

Q: There is no water coming out of my scrubber drier what could be the problem?
A: Are all the filters clean? Are the water system pipes clean and free from any detergents?
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Q: The machine is leaving streaks when in use?
A: Are the squeegee blades clean?
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Q: My machine is not charging?
A: Is the charger light on? Has the fan booted up on the charger (you should be able to hear it)? If no to these questions there is a problem with the charger!
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Q: The machine is not working?
A: Check charger? Check batteries? Are the batteries topped up with distilled water? Have the batteries been on charge?
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Q: How often should I keep the batteries topped up with distilled water?
A: Every month with distilled water, and only fill to just above the plates.
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Q: What chemical do I use in my scrubber drier?
A: A low foam cleaner called 'Nukleen' which can be purchased from A3 Machines. After use of this or any chemical in your machine ensure you flush the water system out to prevent any blockages.
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